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The classic guide to bringing out the best in people at their worst—updated with even more can't-standable people!
Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.
Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated
..."You'll not only break the ice, you'll melt it away with your new skills." — Larry King
"The lost art of verbal communication may be revitalized by Leil Lowndes." — Harvey McKay, author of "How to Swim with the Sharks Without Being Eaten Alive"
What is that magic quality makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!) In business, they
...Foreword by Keith Ferrazzi, author of Never Eat Alone and Who's Got Your Back? The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business con sultant, and coach, and backed by the latest
...Protect yourself from people who take undue advantage and suck the energy out of your life
Emotional Vampires will help you cope effectively with the people in your life that confound you, confuse you, and seem to sap every ounce of your energy. Bestselling author Dr. Al Bernstein shows you how to recognize each vampire type—antisocial, histrionic, narcissists, obsessive-compulsives, paranoids—and deal with them
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