Catalog Search Results
Author
Publisher
Houghton Mifflin Harcourt
Pub. Date
2017.
Language
English
Formats
Description
"This is the remarkable behind-the-scenes story of the creation and growth of Airbnb, the online lodging platform that has become, in under a decade, the largest provider of accommodations in the world. At first just the wacky idea of cofounders Brian Chesky, Joe Gebbia, and Nathan Blecharczyk, Airbnb has disrupted the $500 billion hotel industry, and its $30 billion valuation is now larger than that of Hilton and close to that of Marriott. Airbnb...
Author
Language
English
Formats
Description
Praise for Chocolates on the Pillow Aren't Enough
"Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true—chocolates on the pillow are not enough. A great read!"
—David
Author
Publisher
SelectBooks, Inc
Pub. Date
[2016]
Language
English
Description
"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"--
Author
Publisher
HarperBusiness
Pub. Date
[1997]
Language
English
Description
In the bestselling tradition of The HP Way, The Spirit to Serve describes how one of the most successful businessmen of the twentieth century built the Marriott enterprise from a respectable $50-million-a-year business into the $12-billion international giant it is today. Told in J.W. Marriott, Jr.'s own words, The Spirit to Serve distills years of hard-earned wisdom and experience into twelve timeless lessons that managers at any level can implement...
Author
Language
English
Formats
Description
""A terrific, beautifully written, frank, and funny memoir, and a compelling argument for pulling down the long outdated system of 'bro' culture that has dominated the industry since what feels like the beginning of time." --Anthony Bourdain From the moment she opened her first bar, Jen Agg knew she could only be her own boss from then on. I Hear She's a Real Bitch tells the story of how she fought her way through the patriarichal service industry...
19) Airbnb
Author
Language
English
Description
"Airbnb For Dummies is here to help you prep your property and post your first listing on the wildly popular short-term rental site. This comprehensive resource helps you make your goals a reality, with details on how to get set up and navigate the platform and where to turn for info on local short-term rental rules, plus all the post-pandemic changes to travel and to Airbnb's policies. Learn to attract adventurers from far and wide, with help from...
